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I purchased 2 items from neautograph.com one being a signed poster of Rebel without a Cause by James Dean claiming to be an original 1950's German poster when it arrived it was nothing like the one depicted, and very much English, the other being a signed photo of Princess Diana. I took both to Paul Fraser of Paul Frasers Collectibles and formerly Frasers Auctions he confirmed that after a thorough inspection they are both forgeries so I contacted neautograph to report my findings and to request a refund as they boast a lifetime money back guarantee. After a few days they replied stating they would issue a full refund but that was 2 months ago and they are now ignoring my emails. I have informed the FBI via their website.

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Sandie....thanks for the info....lots of people selling forgeries. You don't know whow to trust anymore.
Nothing they sell is genuine. They're autographs only Christopher Morales could love.
i saw them when i would go to my myspace page like 2-3 years ago and can safely say that EVERYTHING they sell is extremely suspect. i have, what is widely considered to be the most complete lord of the rings movie posters (all three movies) and it took me a lot of time and travel. and i have to say, the sides of ALL my posters are a little frayed from constantly pulling out the posters and putting them back in tubes. but these guys not only have suspect LOTR posters, but not one slight bit of damage on them. all autographs are perfectly centered and just way too crazy. i would tell people to stay FAR AWAY from these guys.. if you've bought stuff from them, try getting your money back. i think i've spoken with steve about these guys before and he said he'd NEVER let them advertise in the magazine.
They promised to issue a full refund 2 months ago and now they ignore all emails Mike!
really? start by turning them in to the better business bureau... then start looking at a way to sue the business... i'm dead serious... if people don't do something like that, then these people get away with it. i imagine if you get someone like a law firm behind you, the refund will be swift. they have a TON of fradulent items (i don't imagine that anything is real on their website or in any advertisements they put out.) there's a guy who's been telling us that he's suing someone else right here in the forums... contact him and ask him how he's doing what he's doing.. i'll get the info for you to contact him as soon as i can.
m
i think you can contact this guy direct and ask him what steps he has taken...

Brian Waring (303) 999-0103 BTC.Waring@gmail.com.

he seems to be in an ongoing battle with american royal arts. he went through the trouble of going to a reliable authenticator (JSA) and everything he had bought from them were deemed forgeries. they seem to have done a similar job to him as they did to you, at first said "money back" then became impossible to deal with until he had no other choice.
contact him and ask him where he went, who is his law firm. because if a law firm becomes someone to stand behind and they get a lot of these cases, they will make the news and make some noise just based on the number of cases they have dealt with.
it's your choice, but i would like to see you make the decision to get this company put out of business... and that's not happening if you do nothing. please be proactive in dealing with this.
i've never bought an autograph, so i don't know where to go from on this... but i would like to see some of these business brought to their knees. i used to believe that these people didn't know what they were buying from unsuspecting people on the street getting the autographs. upon further review, i truly believe that a lot of these people know exactly what they are doing.. i know MOST of the inperson collectors in both new york and los angeles and we were always making fun of ne autographs, which leads me to believe that no one actually sold anything to them and that probably, they were forging the stuff themselves. and over time, if people keep suing.. i think that there will be real forensic proof that one of the owners is probably forging those posters themselves.. if someone actually goes through their records, you'll probably find that they bought those posters from a poster dealer just days after you ordered it. brought it into their offices and signed the items themselves..
that's just my opinion, but i feel it's very, very valid.
m
I fully intend to carry this through Brian, the disadvantage I have is being based in the UK
blog here!
Sandie....how did you pay for the item? If you paid by credit card I would contact them and see if they can do a charge back. Also if you used a postal money order you may want to contact the postmaster at your post office. It was many years ago but I made a purchase that was very deceiving. They nailed this guy for mail fraud. Since then I purchase everything with a postal money order if I don't do a credit cards.
It was paid via Paypal David, I contacted them but they are saying it is outside of their timezone for a charge back!!
If the PayPal was connected to your bank or a credit card I would check with them.
Hello Sandie.

I had this problem with Paypal and a brittish seller. Paypal didn't want to do anything. They closed my comliance case within 24 hours, but I was able to get my money back since I used my credit cart through Paypal.
So when I contacted my credit card company, they were able to get my money back. But it took 5 months before they got the money back to me. So time is critical.

I wish you the best of luck and let me know if there is anything I can help you with!

Bjarne

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