Replies to This Discussion

Permalink Reply by Ryan Maxwell on March 17, 2014 at 12:52pm

So I contacted UD to inquire about another item I have never seen a UDA sticker on, a Jordan branded photo with the Jumpman in the corner. This is the response I received:

Hi Ryan,

 

 

 

Unfortunately we cannot confirm the authenticity of hologram #SHO51966 and my apologies for the inconvenience.

 

 

Thanks,

	Upper Deck Customer Care UpperDeckStore.com     T 800.873.7332   F 760.929.3512 Time2swap@UpperDeck.com Upper Deck Co- 2251 Rutherford Rd. Carlsbad, CA 92008

 

Mar 14 at 8:24 PM

Can you please verify this Jordan UDA nike poster please?

 

• ▶ Reply

Permalink Reply by Ryan Maxwell on March 17, 2014 at 12:54pm

link to eBay auction at which I found the item:

http://www.ebay.com/itm/110861299687?_trksid=p2055119.m1438.l2649&a...

• ▶ Reply

Permalink Reply by Mykaphobic on March 17, 2014 at 1:10pm

I don't like it (the poster that is)

And I hate Upper Decks response to you. I wrote a blog about it a year ago.

This is a "we can't prove its real, but we won't say its fake either" which they really should.

Eg is that sticker cut off a Coa for AC Green for example? If so UDA would know its an AC Green number, but they won't tell you so.
That's why they ask you what the item is before they tell you if its authentic.

• ▶ Reply

Permalink Reply by Ryan Maxwell on March 17, 2014 at 1:15pm

Exactly! What's the point of the stickers if we can't get any verification. A lot of times you need a quick answer and UD's method is terrible.

Plus I hate how they used cheap baseballs for Jordan to sign. They are selling these balls for hundreds if dollars and the can't use an official mlb ball?!?!

UD is worthless unless you buy direct.

• ▶ Reply

Permalink Reply by DonBlaze on April 7, 2014 at 6:21am

 Carlos, I have been reading what you have said about Pristine Auctions. I have seen them on Craigslist and often wondered about them. Seeing the exchange here between people, I decided to Google them. It is a mixed bag on what I have read. So that and your info here, is enough for me. Thanks for keeping us informed !!

• ▶ Reply

Permalink Reply by Pristine Auction (Jared Kavlie) on April 7, 2014 at 9:16am

Unfortunately, it is common for some negative things to be said about any company on the Internet today. Like any business, our tens of thousands of happy customers typically don't take to the internet to rave about their great experience. Google this site and see what is said (even though it's a great site doing great things). You have to be able to filter things that are read on the Internet. We have learned some things and made some adjustments as we have grown. I'm proud of where we are and where we are headed.

• ▶ Reply

Permalink Reply by Rick Meyer on April 7, 2014 at 9:50am

It is very common, you are correct. Unfortunately the disgruntled are more anxious to write a review then the satisfied. Hard part is distinguishing whether or not the reviews are truthful.

Comparing an auction or sales service on the internet to an online magazine or forum is like apples and oranges. Bad reviews against this site are strictly personal. Somebody doesn't like Steve they post, they don't like Chris they will post. People can post negative reviews about this site but one thing folks can be sure of is it didn't happen over this site selling them a forgery.

• ▶ Reply

Permalink Reply by Pristine Auction (Jared Kavlie) on April 7, 2014 at 10:28am

Sure, good point. My point was simply to illustrate that online reviews need to be filtered. All major reputable auction sites have similar negative reviews (RR Auction, Heritage, Hunt, Huggins and Scott) - all great companies.

• ▶ Reply

Permalink Reply by DonBlaze on April 7, 2014 at 10:27am

Yes ,the complaints about forgeries were a red flag but a few other comments online troubled me.One was that someone wrote that this auction house was on Ebay under a different name and there were issues concerning licensing pictures.Another comment was from a person who stated they were offered a free gift for a positive comment.

• ▶ Reply

Permalink Reply by Pristine Auction (Jared Kavlie) on April 7, 2014 at 10:36am

Happy to respond to both issues that you raise. I did sell on eBay personally before opening Pristine Auction about 4 years ago. When I did sell on eBay, I did have some photographs in my inventory that I purchased that had copyright issues. I dealt with that issue years ago directly with the copyright owner.

We did have a short campaign where we offered customers a free gift to leave a review with the BBB. We didn't require a positive review, simply asked that our customers leave a review and in return we offered a free gift. I don't see anything wrong with that...?

• ▶ Reply

Permalink Reply by DonBlaze on April 7, 2014 at 10:47am

 No I guess there is nothing wrong about a free gift in exchanged for a positive review. It just appears like it is "buying a vote" but this is just my opinion.

• ▶ Reply

Permalink Reply by Pristine Auction (Jared Kavlie) on April 7, 2014 at 10:50am

You're twisting the truth. The free gift was to leave a review, not a bribe to leave a positive review. There was no requirement that the review was positive, we were only asking for participation.

• ▶ Reply

• ‹ Previous
• 1
• 2
• 3
• 4
• 5
• Next ›
• Page