Available for a limited time - get a hand-signed “WE” Analog Color Credits Poster + 3 cassette bundle from the Arcade Fire UK store. Count down timer running!!!
They are taking their time…please let me know if they reply to you
I received the following response from Kontraband Merchandise:
mine hasnt arrived yet, anyone got their posters?
Nope, not yet.
Enough of this BS. I’ve demanded (not requested) a refund. They’ve had my money long enough, and the false promises just add insult to injury. I don’t even want the signed poster at this point. And if they want the cassettes back, they can pay for my time and costs upfront.
Good for you Steve!
Thanks, Eric. I believe strongly in good customer service and consumer rights. I work hard for my money. Try to take it from me under false pretences and the gloves come off very quickly. I received another email from Kontraband (there’s some irony in their choice of name), saying that they won’t refund me until I return their crappy cassettes first. So, I’ve gone straight to my bank.
I always think of the interest these places make!
There is that, certainly.
The only reason they bundled the cassettes with the poster was to increase their chart position. No one who ordered this bundle did so for the cassettes. So, the record company’s goal has been achieved, and I, and countless others, have been played for suckas. Our money taken, with no firm plan in place to supply the goods promised. There are laws against that sort of thing.
I think so ;)
I chased up yesterday and got the below response today...
We currently expect the poster element to begin shipping from the week commencing 12th September due to unforeseen delays in production
We apologise for any inconvenience caused.