Dolly Parton & James Patterson signed book!!
Sure to sell out pretty quick!
UK buyers, remember 6.8% cash back with topcashback. Also £5 when you spend £30 and £10 when you spend £50 on WHSmith website with code: BEQUICK
People need to get on twitter and call Waterstones out. The more tweets and social media posts on this the better. At the moment it’s pretty quiet.
I’ll be joining the chorus of those emailing Chronicle. I encourage others to do the same. This is unacceptable at that price point.
Agreed and thanks for joining. Totally unacceptable, I’m furious…
Had no idea when I started following this thread out of curiosity that my Songteller would be brought into question by the end of it…crazy.
This is for UK residents.
Firstly email the seller outlying your concerns and ask for a refund. And tell them if you don't get a refund, you will contact trading standards. It's easy to do on the trading standards website. I guarantee you will get your money back.
I did this when a Ed signed cd was offered with an art card and they said the art card was a mistake. I got my art cards and an apology. I knew I would. Warner Bros was a non contest. Waterstones would be no problem whatsoever. I would get my money back, an apology and a gift voucher. So don't worry, just follow my instructions and you will get your money back.
PS: if you contact trading standards get as much evidence as possible supporting you case.
Everyone please post on chronicle books social media that you’ve discovered the books are autopen. Specifically post on chronicle books latest Instagram post if you can and tag Dolly. It will only take you 30 seconds to do it and if enough of us do it will apply a lot of pressure for them to refund. Thanks
If you're in the UK there is no need for pressure.
If you purchase goods online from a business, you can return them for any reason. You don't even need to apply any pressure. You just need to be aware of your rights. In the UK you are fully protected and a refund is your right.
Yes both WHS and Waterstones will be fine with returns. And under the distance selling regulations they have to anyway.
I would certainly want my postage refunded and I would also ask for a gift voucher for the inconvenience caused.
Great! If anyone else can find 30 seconds of free time today to post on Chronicles latest Instagram post that would be great. Even if you’re in the UK and know you’ll be refunded it would help the autograph collecting community if you’d post .
I just posted on Chronicles Instagram Brian.
If you purchased it from Waterstones or WHS in the UK. Just take it to one of their stores for a refund.