Shipping high value items safely - Autograph Live2024-03-29T15:17:46Zhttps://live.autographmagazine.com/forum/topics/shipping-high-value-items-safely?commentId=3524372%3AComment%3A1419051&feed=yes&xn_auth=nowhat value
tag:live.autographmagazine.com,2019-12-11:3524372:Comment:14193572019-12-11T00:47:04.758Zmarc ehttps://live.autographmagazine.com/profile/johnshaw
<p>what value</p>
<p></p>
<p>what value</p>
<p></p> There were problems with fede…tag:live.autographmagazine.com,2019-12-10:3524372:Comment:14193972019-12-10T15:36:33.137ZJason Streckerhttps://live.autographmagazine.com/profile/JasonStrecker
<p>There were problems with fedex from the very beginning. There is a location about 2 minutes from me but trying to find a local area code number was impossible so I was dispatched to an 800 number where I was quoted a price about $70 less then the shipping price I was given in person. As I was already at the location I felt no choice but to pay. I knew I shouldn't have trusted the original operator.</p>
<p>My item was a large framed item that I spent almost an hour properly packing yet almost…</p>
<p>There were problems with fedex from the very beginning. There is a location about 2 minutes from me but trying to find a local area code number was impossible so I was dispatched to an 800 number where I was quoted a price about $70 less then the shipping price I was given in person. As I was already at the location I felt no choice but to pay. I knew I shouldn't have trusted the original operator.</p>
<p>My item was a large framed item that I spent almost an hour properly packing yet almost every inch of the glass was damaged inside the box. Multiple corners of this thick cardboard were also broken through somehow. FedEx employees most likely hearing the glass shards refused to deliver and instead sent back to me. I spent nearly a month calling the 800 number (again no local area code number exists for my location) and each time received a different human who referred me to just one more step to get my claim refund. I was eventually turned down and initiated a claim with my credit card company as FedEx failed to deliver the item to the customer. If the customer had gotten the item they would have accepted a partial refund and taken the item without frame. My claim with the credit card company met every criteria for a refund by I was turned down twice.</p>
<p>I warn anyone and everyone thinking of shipping with FedEx to think otherwise. There is no bitterness on my part. Just an honest belief that this company does not deserve nor care for our business.</p>
<p></p> Not shipping in these christm…tag:live.autographmagazine.com,2019-12-10:3524372:Comment:14193732019-12-10T04:12:34.349ZMr Mojo Risinhttps://live.autographmagazine.com/profile/MrMojoRisin
<p>Not shipping in these christmas days absolutely. And the best is FEDEX always but also UPS. </p>
<p>Not shipping in these christmas days absolutely. And the best is FEDEX always but also UPS. </p> I sell a lot on ebay and ship…tag:live.autographmagazine.com,2019-12-10:3524372:Comment:14193042019-12-10T04:11:43.359ZGratefulphishhttps://live.autographmagazine.com/profile/Gratefulphish
<p>I sell a lot on ebay and ship everything via USPS. I will buy USPS insurance under $200, and then my collectibles insurance policy covers the rest of the value in transit. I have had the USPS completely lose one poster, and crush another, and in both cases, with a little effort, both claims were paid. I cannot afford to take a hit for a lost or destroyed item, so I always insure. Since it's primarily not USPS insurance, I don't have to worry about the amount declared for customs…</p>
<p>I sell a lot on ebay and ship everything via USPS. I will buy USPS insurance under $200, and then my collectibles insurance policy covers the rest of the value in transit. I have had the USPS completely lose one poster, and crush another, and in both cases, with a little effort, both claims were paid. I cannot afford to take a hit for a lost or destroyed item, so I always insure. Since it's primarily not USPS insurance, I don't have to worry about the amount declared for customs purposes.</p> I did have to show that I had…tag:live.autographmagazine.com,2019-12-10:3524372:Comment:14191862019-12-10T01:48:43.055ZDan Morrishttps://live.autographmagazine.com/profile/DanMorris
<p>I did have to show that I had sold the items for the value declared which I sent them a copy of the sale details and order and filled out their form and that was all.</p>
<p>I also must say that FedEx also helped save me a bundle when a very unscrupulous eBay buyer a few years ago decided to say the item arrived damaged and made an eBay claim. FedEx had an image and details of the parcel and were able to prove there was zero damage when delivered and the claim was denied so i cannot speak…</p>
<p>I did have to show that I had sold the items for the value declared which I sent them a copy of the sale details and order and filled out their form and that was all.</p>
<p>I also must say that FedEx also helped save me a bundle when a very unscrupulous eBay buyer a few years ago decided to say the item arrived damaged and made an eBay claim. FedEx had an image and details of the parcel and were able to prove there was zero damage when delivered and the claim was denied so i cannot speak anymore highly of them and only wish we had them in New Zealand as our courier compensation processes are much tougher and take a long time</p> Agree with your experiences a…tag:live.autographmagazine.com,2019-12-10:3524372:Comment:14191812019-12-10T01:05:50.480ZDaniel S.https://live.autographmagazine.com/profile/DanSutcliffe
<p>Agree with your experiences and position, Dan.</p>
<p>Agree with your experiences and position, Dan.</p> Was there a “prove it” proces…tag:live.autographmagazine.com,2019-12-10:3524372:Comment:14191802019-12-10T01:05:07.861Zjust some dudehttps://live.autographmagazine.com/profile/CR
<p>Was there a “prove it” process Fed Ex put you through to process your claim? As the value of autographs can be quite subjective and hard to prove, yes? I know I have some items I dont even remember where I got or how much I paid. <br/><br/></p>
<p>I also worry about an inside job - doesnt that commercial invoice for customs make your package conceivably quite attractive to a less than honest employee?</p>
<p>Was there a “prove it” process Fed Ex put you through to process your claim? As the value of autographs can be quite subjective and hard to prove, yes? I know I have some items I dont even remember where I got or how much I paid. <br/><br/></p>
<p>I also worry about an inside job - doesnt that commercial invoice for customs make your package conceivably quite attractive to a less than honest employee?</p> I used to under-declare but w…tag:live.autographmagazine.com,2019-12-10:3524372:Comment:14190612019-12-10T00:36:46.189ZDan Morrishttps://live.autographmagazine.com/profile/DanMorris
<p>I used to under-declare but would advise not to bother as it ended up only costing me a few hundred dollars when an item got damaged. When an item declared at $1200 went missing then turned up seriously damaged I got offered $250 by the buyer to keep it and FedEx paid me the other $950 a week or so later so cannot say bad things about them but others may differ</p>
<p>I used to under-declare but would advise not to bother as it ended up only costing me a few hundred dollars when an item got damaged. When an item declared at $1200 went missing then turned up seriously damaged I got offered $250 by the buyer to keep it and FedEx paid me the other $950 a week or so later so cannot say bad things about them but others may differ</p> I only declare $500.tag:live.autographmagazine.com,2019-12-10:3524372:Comment:14191782019-12-10T00:33:08.435ZDaniel S.https://live.autographmagazine.com/profile/DanSutcliffe
<p>I only declare $500.</p>
<p>I only declare $500.</p> This all good stuff - many th…tag:live.autographmagazine.com,2019-12-10:3524372:Comment:14191742019-12-10T00:29:54.806Zjust some dudehttps://live.autographmagazine.com/profile/CR
<p>This all good stuff - many thanks to you all for sharing your methods and helping me figure this out. AL rules, yet again!</p>
<p>This all good stuff - many thanks to you all for sharing your methods and helping me figure this out. AL rules, yet again!</p>