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mark harmon
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Ebay seller refused to accept a return and then blocked me

Started this discussion. Last reply by JXE on Friday. 14 Replies

i purchased a high dollar item on ebay and when i got the photo, i noticed there was several creases and bends in the photo. i opened a return request with the seller and they declined and closed the…Continue

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JXE replied to mark harmon's discussion Ebay seller refused to accept a return and then blocked me
"The problem is you marked the reason for your return as "just didn't like it." That isn't covered under buyer protection. Based on the notes you wrote in the details, this really was an "item not as described" or…"
Friday
mark harmon replied to mark harmon's discussion Ebay seller refused to accept a return and then blocked me
"the seller did close the claim, i was given no option to escalate the claim. believe me i tried"
Friday
rogers wright replied to mark harmon's discussion Ebay seller refused to accept a return and then blocked me
"something doesnt ring true here i think were only getting half the story "
Thursday
JXE replied to mark harmon's discussion Ebay seller refused to accept a return and then blocked me
"Exactly. If the seller declines, you can escalate to ebay if your return reason is that it was damaged or not as described. "
Jul 30
Sgt Pepper 1959 replied to mark harmon's discussion Ebay seller refused to accept a return and then blocked me
"A seller has 2 options accept or decline , but the claim can only be closed by eBay or the claim initiator , a seller cannot close a claim . if a seller declines a claim, the initiator can appeal directly to eBay , if the seller does not reply to…"
Jul 30
michelle replied to mark harmon's discussion Ebay seller refused to accept a return and then blocked me
"I didnt realise a seller could chose to decline the return on ebay.  It must be something quite new I assume.    I hope paypal refunds you the money"
Jul 30
mark harmon replied to Josie's discussion My Angela Lansbury failed its Beckett, im gutted. Do you agree?
"it sucks spending money on authentication fees and then having the item fail. i think beckett should charge 10-20% of what the fee is and then if the item passes full authentication, then the customer would have to pay the remaining fee in order to…"
Jul 30
mark harmon replied to mark harmon's discussion Ebay seller refused to accept a return and then blocked me
"the seller has the option of accepting a return or declining and in my case they declined. so i just filed a paypal dispute. it's such a hassle to go this route, i don't understand why it's such a big deal to issue a refund. unless…"
Jul 30
Owen Smith replied to mark harmon's discussion Ebay seller refused to accept a return and then blocked me
"Yes, you should able to start a dispute with the seller via Ebay's procedures. They are pretty good at refunds of you do this sooner rather than later but definitely not after 3 months - then you are struggling. It is best to phone up so the…"
Jul 29
marc e replied to mark harmon's discussion Ebay seller refused to accept a return and then blocked me
"2 seperate companies .its harder to wiln if ebay denies u but u can still open a pay pal dispute as the the credit card merchant. but ebay basicly never fails a buyer if u know what ur doing"
Jul 29
michelle replied to mark harmon's discussion Ebay seller refused to accept a return and then blocked me
"they may have changed the rules but if you open an ebay dispute  you cannot then open a paypal dispute & vice versa"
Jul 29
marc e replied to mark harmon's discussion Ebay seller refused to accept a return and then blocked me
"pay pal despute"
Jul 29
Kelvin Anthony replied to mark harmon's discussion Ebay seller refused to accept a return and then blocked me
"I’m actually in the process of doing a return and getting a refund. You have to open a request. The seller gets to decide if he wants to accept or decline. Either way don’t worry if you have even simple evidence, eBay will take your…"
Jul 29
JXE replied to mark harmon's discussion Ebay seller refused to accept a return and then blocked me
"Were you approved for the return before you sent it back? Do you have the tracking number for the return? At this point you probably need to contact ebay. Usually the seller can't just close a request. You are offered the option to escalate the…"
Jul 29
michelle replied to mark harmon's discussion Ebay seller refused to accept a return and then blocked me
"have you contacted ebay?  I dont how the seller was able to close the request,normally only ebay can do that.  Do you have tracking information? "
Jul 29
mark harmon replied to Josie's discussion My Angela Lansbury failed its Beckett, im gutted. Do you agree?
"beckett probably looked at your item for 5 seconds and made their decision. it's a cash grab for them. if your name was millcreek sports or press pass collectibles then they would've stickered everything you sent in"
Jul 29

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