"Finally received my reply:
Dear Customer,
Thank you for your purchase from Avril Lavigne.
We wanted to update you regarding your Avril Lavigne Signed Art Card.
Apologies for the delay in receiving your Avril Lavine order. We are awaiting the…"
"Same happened to me. I emailed them and they asked for a pic, which I provided. I then got a response that states "Your query has been raised for investigation. Please allow 5 days for an investigation to be completed. I will be in touch with…"
"Welcome Steve, nice to have you here. You guys are doing a great job, but unfortunately you will never be able to please everyone. Looking forward to 2022 items."
"Mine is signed in Black, as well. Can hardly see it, without light and tilting it the right way. I emailed with my displeasure, asking for a gold one. I got a quick response, stating that they will check their inventory ant back to me asap. Their…"