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I purchased an autographed ball that was authenticated by JSA a few days ago, and the ball arrived today with the LOA... unsigned, but notarized. Now, I'm wondering, isn't the notary only supposed to sign the document after witnessing the party signing said document? If not, is this how Spence is doing their LOAs now without a signature from anyone representing the company?

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Wow interesting. Definitely a goof on their part. Bad business practice

Someone needs to report that notary.

Not to mention that, by virtue of its own wording, that LOA is void.

"This letter must appear on our proprietary water-marked paper and bear the live signatures of both James Spence and a notary public."

Since it doesn't meet all criteria, that LOA is completely meaningless.

Yeah, the LOA is basically useless, but at least I felt comfortable purchasing the ball before I even realized it had an actual LOA. At first I thought it came with an auction LOA. The signatures looked good to me, so I put in a bid and fortunately got it for a good price.

I'd contact JSA and demand a replacement free of charge.

I won't demand anything. I've emailed them and am waiting for a response.

I never heard back from their help desk, so I just sent an email to the notary to follow-up.

I've now contacted both the JSA help desk and the notary, but JSA has done nothing to get back to me on this. Should I contact the Delaware department of commerce?

Did you call JSA?  They've always been very prompt and helpful when I've had issues or questions involving re-issuing certs or LOA's....

973-898-1300

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