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Permalink Reply by PK Santi on July 2, 2021 at 10:15pm

Just a heads up, I bought a book from Coles the other week. They sent me the book using Fed Ex. So, on top of the hefty price that Coles charged for international shipping, I also got hit by a customs handling fee of almost another 20 euros by Fed Ex. The shipping ended up costing me twice as much as the book. I order items from the UK all the time, including a few purchases since the purchase from Coles, and Fed Ex is the only company that's ever charged me a customs handling fee.

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Permalink Reply by KellyEff on July 2, 2021 at 11:15pm

Thanks.  I in Aus.  I didn't get that charge for my first order a few weeks ago.  Might be cheaper to use a parcel handling company.  

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Permalink Reply by PK Santi on July 2, 2021 at 11:36pm

I sent them an e-mail asking if they have other methods of shipping and explained to them what happened. It looks to be cheaper to send with Royal Mail, and they also offer a tracking service, so hopefully, Coles will lower their shipping price and send with them instead of Fed Ex.

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