I reached out and got an automated response that they were going to look into it and get back to me. I’ll update on the thread once I hear back with a definitive answer.
They replied back, and said that they are still "Investigating it with their team", not sure on how easy returns are with them, but might be a situation where if you're iffy, just cancel.
No definite answer yet after multiple emails back and forth. Guess they are just hoping people won’t return them if they aren’t signed. Terrible customer service.
I ordered it on around APR-4-2025, BUT 1-2 HOURS LATER TOLD THEM TO CANCELL IF NOT SIGNED BY LUKE BRYAN. To my surprise they sent email my order refunded. So dont give up hope to those requesting refund.