Tracks letter of authentication

Hi guys, I bought a very nice signed card by Ringo & Barbara at Tracks and just received the package today. However I noticed that it didn't come with the Tracks LOA. Does Tracks ship the LOA separately from the item or they don't provide LOAs anymore? And how do I contact Tracks? I have sent emails on other issues to sales@tracks.co.uk before but never got any response. Thanks in advance!

Tags: LOA, Tracks

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Permalink Reply by alan david munns on May 15, 2023 at 11:56pm

They sometimes send them separately in the UK give them a week then email them again

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Permalink Reply by Mark Saunders on May 16, 2023 at 7:02am

They always send it separately. If the package gets lost and it has the letter, the new owner can claim ownership. If it get lost without the letter, the rightful owner can claim ownership. That’s how it was explained to me.

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Permalink Reply by Marmot C on May 16, 2023 at 7:15am

Wow Mark thanks for the useful information! Do they send it after they know that I have received the main package or do they send them at the same time, just in separate packages? I'd better contact them for the tracking number of the LOA since I didn't get the mailing information in my email.