Two encounters I had with JSA.

I purchased a NY Giants cap on ebay which had three signatures on it.  The seller had sent it to JSA and two of the signatures were on their COA and mentioned in the offering.  I purchased the cap, knowing what the third signature was.  When I received the cap I called JSA giving them the COA info and a photo of the cap asking if I could send it to them to verify the third signature.  

Off it went in the mail.  A few weeks later I called and it…

Is anyone aware that the new ownership of Steiner Sports has created a situation on their website that if an old serial hologram number is entered, the number is noted as invalid?  There is no way of proving the item is actually an authentic Steiner product. It took hours of phone calls and harassing them to get a manager on the phone. I have sent them photos of items purchased from Steiner Sports in the past.  They stated they would look into the matter and get back to me.  It's been months…