Replies to This Discussion

Permalink Reply by michelle on June 5, 2014 at 9:08am

Listen Michael, thank you so much.  I am much obliged to you replying & that is a very very  kind gesture of yours.  Bit of a long way to send the boot at present but for the moment would you kind enough just to give one professional point I can bring up when I write my letter this evening about wanting to return it because it is not authentic. Are you ok if I quote your name , if necessary and say that it is your view via scan that it is likely not genuine?  thank you again Michael, that was a very kind and big gesture of yours.  

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Permalink Reply by michelle on June 18, 2014 at 11:36am

Hi Michael .  I realize you are v buzy but I wonder if you would be kind enough to pm me or give me some further insight re inconsistencies.  Basically the seller   let me send the boot back (more money wasted!) after I wrote him a mega polite non jugmental letter informing him I was going to do this   but  is not accepting the return at present because he feels  he needs to confer with the auction house where he purchased it re authenticity .  He feels that their view is    far more credible & they are far more knowledgable than Frazers who have obviously issued a letter of non authenticity!!!!!  Should the auction decide it is non authentic he says he will refund me . Hopefully this will happen but I feel the omens don't look wonderful at present!!!! Clearly I have put steps already   in place for chargeback but I need as many cards as possible in my favour should  this 'esteemed' auction house decide that it is authentic because  the seller will clearly dispute the chargeback .  regards

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Permalink Reply by Michael Frost on June 18, 2014 at 12:51pm

Michelle,

I will be happy to help you anyway I can. You can contact me directly at specialagent711@aol.com.  It may be helpful to the members if you name the seller of this item, the auction house and his website for review. You may also want to post a few of the other items purchased from him in the past.

It looks as though from all I have read, that you have acted very professional and now this dealer is showing his true colors. 

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Permalink Reply by zuppanphilly on June 5, 2014 at 8:19am

Still nice to have if it were real

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Permalink Reply by michelle on June 5, 2014 at 9:13am

Don't!!!!!  Please!!!!   You have to be so careful , even if you have purchased stuff that is fine from someone before it is no guarantee.  Neither is the fact that the seller is UACC & AFTALL based. This has been a big , big shock . 

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Permalink Reply by Michael Frost on June 5, 2014 at 9:23am

Yes you may add my comments, I hope it will help you. I think instead of saying the autograph is a fake,  just let the seller know that after some research  you are not comfortable with the autograph.

 

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Permalink Reply by Mark Saurin on June 8, 2014 at 3:04am

Good on you Michael, I would just like to state being a member of any organisation such as UACC & AFTAL doesn't mean mistakes cannot be made, I feel just a well put together letter explaining your concerns, and not getting personal and rude, can nearly always lead to a very satisfactory conclusion, I always believe in "Behaviour Breeds Behaviour"  again this just proves how valuable this site has become within this industry. 

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Permalink Reply by Dan Gregory on June 5, 2014 at 1:00pm

Hi Michelle, if the seller refuses a refund please do let us know and we can name and shame, which will ensure they don't do it again and will probably lead to a refund.

Great work from Mr. Frost!

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