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Authenticity is Everything
How frustrating,how do I go about this?
I managed to get Ex Chicago member Bill Champlin to send me a signed picture,unfortunately it turned up really mashed up in the post,but was a great Photo and sig.
Now I need to say what happened without it looking like I am after them to flog or something.
Tact I guess and maybe showing the damage?
Steve
Replies to This Discussion
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Permalink Reply by Dan Gregory on
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I've had this happen a few times. I usually send a hand written note thanking them for taking the time to sign and return the photo and take a photo of the ruined photo and explain what happened and that it is not their fault and include a new photo.
To date each time I've received the new photo signed and returned and often they include an extra one of their own.
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I don't have the return address Dan.
I think showing the photo and offering the postage cost is the way to go!
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Permalink Reply by Mike Shepherd on
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I would leave it alone.
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It's sorted a replacement is on it's way,can't ask for anymore what a really nice person. ;)
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That is good news Steve.
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