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This is now the 3rd time they've resold returns after the secretarials where first exposed. What an absolute POS company. 

And they'll keep doing it until there are no more returns. Hard to believe the staff don't know why so many are coming back at this point, if not within the first few days.

Willfully ignorant till the end. It must be the customers who are wrong.

That's absolutely awful. 

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