"What does what is going on in the world right now have to do with anything, with all due respect? We’re not talking about a Covid-delay.  When would be the proper time to complain? Or is Newbury so totally awesome that they are immune…"

"I have to agree with you. I would say Newbury is the best at what they do. I have been buying autographed CDs from them for over 10 years best guess. I know I have the last 4 Clutch cd's from them. They have fixed every problem I have ever had.…"

"I get the frustration. But Newbury does preorders all the time without physical inventory yet in stock, so that in itself isn't a departure from a common practice. These inventory numbers are based on the amount they're expecting to get…"

"I get what you’re saying, but Newbury didnt have to restock without physical product. Newbury didnt have to charge my credit card on the day of purchase, knowing they didnt have the stock. Katie also didnt have to overpromise or undeliver -…"

"Probably worth considering that this is more product for any one artist than Newbury typically deals with. Usually their communication is quite good - better than just about any artist merch store, that's for sure. Katy obviously didn't…"

"yeah doesn't surprise me at all"

"Yes -  Extremely disappointed in their handling of this. Autoreplies to status requests. Really poor communication. Not cool."

"anyone else still waiting for the Newbury Katy CDs?"

"Hi Bob, not sure if you've seen it but Taylor Swift has put them back on to her website and I remember you putting this on Katy's chat! Good…"

"Back in stock (us only / ships in 1-2 weeks) https://store.taylorswift.com/products/the-limited-edition-signed-in-the-trees-edition-deluxe-cd-u-s-customers-only "International customers only" already sold out  "

"Received Newbury email on 9/4 so expected long delay but got cds yesterday "

"Did you receive an e-mail or did they just show up Thanks"

"Here is the Newburycomics Katy Perry smile cd received today.  Was expecting a late release due to her just having her kid."