"I emailed them as well. As others have stated, I'm also not holding my breath. But they're in contact with Bob's team and doing so would be beneficial to all parties: we would get what we wanted in the first place while they and Bob…"
"Unfortunately, your print looks to be one of the autopenned ones. COAs are not handwritten either, though it would be nice if they were. A couple other users about 10 pages back, Wayne and Ludwig, are in the same boat as you"