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"...All auction sales are final except in very limited circumstances set forth below. All Lots are shown and described to the best of our ability. Please ask any necessary questions before placing a bid. If a Lot has been grossly misrepresented in its description, it may be returned. If a winning bidder believes a Lot was misrepresented he/she must contact us within 7 days of receipt of the Lot with written explanation of the alleged misrepresentation. If it is deemed that a gross error has occurred, it is the bidder’s responsibility to return the Lot in question within seven (7) days of notice to the Company of the error. Pristine Auction must be notified within (7) days of the receipt of the package of any damaged, missing, or misrepresented items.
Lots authenticated by an industry recognized third party or first party authenticator may not be returned. Lots accompanied by a Pristine Auction Letter of Authenticity can be returned for authenticity purposes if they have been reviewed and rejected by an acceptable authenticator. Acceptable authenticators are as follows: JSA, PSA/DNA, SGC, Beckett. An 'inconclusive' review does not make a Lot eligible to be returned...."
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