I am a long time autograph collector and have used PSA authentication many times over the years. I have an autographed piece that I wanted authenticated. PSA has had a location in New Jersey where you could drop off pieces to be authenticated. As of around November 2023, they moved out of that building. Wanting to see if they moved that office some where, I tried calling them at their New Jersey office, their California office, and their generic 800 number. Two of the three calls were disconnected and the third one results in an outgoing message saying that no-one is there to take my call and then disconnects. I found a few news articles and videos saying PSA is weaning out of the sports card grading service but there is now mention of their autograph authentication business. Below is a link to one of those news items.
Does anyone know what is going on?
https://www.youtube.com/watch?v=StzKJ8uHyJs