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Dolly Parton & James Patterson signed book!!

Be quick!!! 

Sure to sell out pretty quick! 

UK buyers, remember 6.8% cash back with topcashback. Also £5 when you spend £30 and £10 when you spend £50 on WHSmith website with code: BEQUICK

https://www.whsmith.co.uk/products/run-rose-run-signed-edition/doll...

Tags: Book, Dolly, James, Parton, Patterson, Signed

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Take no notice of this. They are just trying to fob you off. You have a right to send it back when you buy online. They are just trying their luck. I would have fun with this, believe me. I would eat them for breakfast ;-)

Waterstones sold it to you and not the publisher, so the problem is theirs. The person who sent this had not got a clue about the legal side of selling online.

I had the same with Warner Bros. They soon changed their tune, if you excuse my terminology.

Have you sent the samples as proof? It’s ridiculous but these company’s never take responsibility when caught out.

If you're in the UK I can write you a draft letter. 

Send this simple letter:

Many thanks for your response to my concerns.

My contract is with Waterstones and not the publisher, and, secondly I can prove without doubt that my copy is autopen.

Lastly, as it was purchased online, I have a statutory right to a refund.

I was hoping for a quick resolution to this issue; however, if a full refund is not forthcoming, I will contact trading standards to retrieve my monies.

Also send Dolly a letter outlining your frustration and inconvenience. I'm certain you will get something back.  

This wouldn't be a problem to me. I would see it as an opportunity and have some fun with it.

I pulled my Songteller sleeve from the frame to get some good photos…posting here for documentation 

Mine is identical in black. Credit card will not refund but I have written an email to Chronicle for my money back….or else…

Interesting that Chronicle doesn’t seem to have responded to anyone yet today (including my follow up)…when I first emailed them yesterday, they responded in just over an hour…

I think they have gotten emails and are seeing the social media posts. Most likely they are brainstorming their approach to this. They have a situation on their hands. 

Lol that’s what I was thinking…

There was a $75 markup for the signed edition. I’m betting at best, they offer to refund that. Would cost them just over 11K to refund $75 on all 150 copies.

Not sure that will cut it, as I only bought for the sig. But I’m speculating so we’ll see…

They ought to know she has done this before...

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