Replies to This Discussion

Permalink Reply by Allginger on September 3, 2023 at 2:59am

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Permalink Reply by Bob Peel on September 3, 2023 at 4:47am

Wow 👏 

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Permalink Reply by Allginger on September 3, 2023 at 5:23am

MELTDOWN!!!!

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Permalink Reply by Chris Furness on September 4, 2023 at 9:24am

I fully appreciate that I am late to the party on this, but this is another real or fake question. Basically I needed two of these, one for my collection and one for my daughter who has just bought her first house. She was at one of the Knebworth gigs and I know that framed up this would take pride of place in her new home. I managed to get a third, so I could pick the best two and hopefully find a friend who would have the third. It never crossed my mind that the issue would be real or fake, just which two were the best!

Much as I would like to have genuine ones my gut feeling is that all three fall into the “nearly but nope” category. Can someone voice their expert second opinion please, as I simply couldn’t pass over a fake to my daughter.

Thanks very much, and all praise to this forum.

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Permalink Reply by Maiden Scotland on September 4, 2023 at 9:27am

Sorry to say that they look just like the fake ones 😔

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Permalink Reply by Chris Furness on September 4, 2023 at 9:57am

Ah thanks for taking the time to reply.  Much appreciated, even if it’s not the reply I wanted!!

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Permalink Reply by Karl Prime on September 4, 2023 at 1:48pm

Sent mine back to Banquet over the weekend, they were always my ' go to ' place for signed items and vinyl in general. Not anymore, such terrible customer service. 

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Permalink Reply by Allginger on September 5, 2023 at 5:56am

Just had notification of refund payment, those guys need a lesson in customer service!!!

Seems to include initial postage amount too

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Permalink Reply by Chris Furness on September 5, 2023 at 6:01am

Are you now banned from buying again from them then, as suggested elsewhere on the forum?

Wouldn't seem to be a good business decision if all those who returned items for a refund were.

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Permalink Reply by Allginger on September 5, 2023 at 6:05am

They have banned me indirectly as I will not order from them again.

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Permalink Reply by Chris Furness on September 5, 2023 at 6:28am

It’s just that Banquet were sending out emails to some saying “cancel for a refund if you like, but don’t try ordering from us again as it won’t be honoured”

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Permalink Reply by Lisbon on September 5, 2023 at 6:48am

So I am even more annoyed with these clowns now.

I had 3 Orders and 1 Vinyl hasn’t turned so I messaged them over a week ago and kindly asked them to refund me as it had not arrived. They messaged back saying it was not sent tracked or signed as I had not selected that as a option so until a Delivery was attempted their hands were tied.

So I messaged again Today  asking for a refund as it was sent out on 23rd August and they now claim they have a photo of it being delivered sitting outside the front  door. I have now pointed out I had 3 Orders so how can they prove which order it is considering a week ago they claimed it wasn’t sent 48 tracked and the parcel shown has a 48 hours tracked on it.

I feel like I can’t open a PayPal claim as they will say it was delivered but they haven’t shown me proof of which parcel it was delivered. 

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