Replies to This Discussion

Permalink Reply by Jo-Nathan on March 29, 2021 at 6:38pm

My signed 8x10 came in today! <3

• ▶ Reply

Permalink Reply by Rich on March 31, 2021 at 11:53am

Great photo and signature, a bit bummed it got bent in transit though.

• ▶ Reply

Permalink Reply by damageinc777 on March 31, 2021 at 12:18pm

Mine was damaged also. And AP makes you jump through hoops to get it replaced or refunded. They told me the damage is expected when ordering paper goods. So I asked if they were expected why wouldn't you package them better than a plastic envelope? They didn't respond to that.

• ▶ Reply

Permalink Reply by Rich on March 31, 2021 at 12:22pm

Poppy (two separate shipments) and Orville Peck arrived just fine. This is the first that has had any sort of damage. 

• ▶ Reply

Permalink Reply by Jo-Nathan on March 31, 2021 at 8:52pm

Yikes! I wish these companies would invest in top loaders for autograph photos. 

• ▶ Reply

Permalink Reply by WHuffman on March 31, 2021 at 7:44pm

I purchased a few of these...   all of them were damaged too.  :-(

They were sent UPS in a USPS Priority box - a corner of the box was badly crushed in, somehow killing the bottom right corner on all my photos. Magazines were fine - go figure. AP makes you file a claim through UPS (real pain) in order for them to replace. They did ship my replacements today, so I can't complain about customer service. Just hoping the new ones don't get damaged. Lol

• ▶ Reply

Permalink Reply by WHuffman on April 2, 2021 at 4:55pm

Replacements arrived today...  the top corners all got bent.   I give up.  Lol

They were sandwiched in cardboard, in a poly envelope, in a bubble envelope, placed in a box (marked Fragile all over). They certainly attempted to protect them. The problem in my opinion is that the photos are loose between the cardboard and slide around - likely out far enough to get bent. Putting in a bag taped to the cardboard would prevent this from happening. Top load would  be better as suggested, but I can't see them investing the money to do so.  

Anyway, it is what it is.  :-)

• ▶ Reply