Replies to This Discussion

Permalink Reply by John Michael on February 21, 2020 at 7:31am

Honestly I’m with the majority of you, but record companies are becoming cheaper when sending with those out now. I had to get mailed out and both or damage to me in the past six months.

I think something probably did happen to a handful of the lithos end/more they’re just trying to cover their a**** since his health conditions are worsening. Anytime you’re receiving a signed item from someone in the clean house, strange things could happen. I had a friend be a 1950s Hollywood star at a show and they quite literally signed through the item damaging a lobby card. Maybe it might be something along those lines where to much pressure was applied or too many shoved into trying to get to the distributor.

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Permalink Reply by Bill on February 25, 2020 at 3:33pm

Has anybody recieved there signed cds with the cassettes yet

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Permalink Reply by Davor on February 21, 2020 at 8:05am

They're right. You are not.

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Permalink Reply by John Michael on February 21, 2020 at 8:16am

No I agree it’s BS and you shouldn’t have to pay for a damaged item when it’s a preorder. Luckily the record company refunded the (2) lithos I got and allowed me to keep them, but this a downward trend that is becoming more common. I’m just trying to warn others they’re providing excuses and delays more frequently 

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Permalink Reply by Nick Dominic on February 21, 2020 at 8:20am

john,

you are absolutely right..it is getting out of hand..they started selling signed items to boost sales,but they don't ever take into consideration the value of those items to us collectors and that we expect said signed items to be delivered non-damaged because we want to frame items like this and put them on display..for example,A damaged litho looks like crap in a frame..that's just common sense..

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Permalink Reply by John Michael on February 21, 2020 at 8:30am

Yeah I’m still fighting for one signed preorder because they don’t have stock. Been going back and forth for months as the artist hasn’t gotten around to it. Just disappointing it’s gotten to this point where they just toss the items with no disregard or sign on the plastic (like Slash did in a video posted online). It wasn’t until collectors complained did a notification come out and they essentially said, Whoops. They just want a quick buck and don’t care how it arrives for fans 

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Permalink Reply by Nick Dominic on February 21, 2020 at 8:41am

exactly

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Permalink Reply by Nick Dominic on February 21, 2020 at 8:17am

FALSE

If i pay for a undamaged product, i expect an undamaged product..especially if it is a product that is of value and unique...

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Permalink Reply by Mike Shepherd on February 21, 2020 at 8:51am

I would not return the signed lithograph under any circumstances.  Hope for the best, and make the best of it.  I hope that it all works out in the end.  Please keep us posted.

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Permalink Reply by Nick Dominic on February 21, 2020 at 8:53am

well..if they require it back for a new one undamaged to  be sent, i would have to..but i  hear what you are saying..they might not send another or it will take forever...

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Permalink Reply by David M on February 21, 2020 at 2:54pm

Just got this email.....

Thanks for reaching out! Unfortunately we cannot guarantee your free item will be in mint condition - we just wanted to give you a heads up about it. We do not have replacements for these. We apologize for the inconvenience and value your loyal fan support. 

Thanks,
Jamie
Ozzy Store Support 

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Permalink Reply by Nick Dominic on February 21, 2020 at 3:01pm

i just got that too..that is complete bs...i got this as well..this is funny..shows how stupid they think we are...

Hi Nick,

Please keep in mind that the signed poster is a free gift with purchase and you did not pay for it. 

Best,
Nikki
Ozzy Store Support team

I shot back and said..look here this is laughable..you and everybody else in the industry are including signed merch in order to move more products because nobody is paying $45 for 2 vinyl albums otherwise that is not an RSD release! I paid for that signed litho..i said that is the reason I ordered. I said also..nobody wants to see a damaged signed litho in a frame! plus there is worth involved as well and that it is a unique item....so funny how they think we should be grateful..f off! They have no idea who they are dealing with here..that includes all of us here!

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