Replies to This Discussion

Permalink Reply by Roger Bjorvik on March 17, 2022 at 3:10pm

Got this mail today.. Was not suprised. I did not bother to re-order.. I am glad I got the norwegian lp with autograph on the sleeve

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Permalink Reply by REM on March 18, 2022 at 5:21am

“Please accept my apologies that the items in your order are unsigned.

I'm unable to manually replace this for you so on this occasion I can confirm I have today issued you with a refund for the unsigned items and your shipping cost. Please allow 3-5 days for the refund to be processed.

You can re-order these items on the store via the link below, please use the code AURORA25 for 25% off of this order.”

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Permalink Reply by Wildy on March 18, 2022 at 6:14am

I got the same.  Refund has already come through.  

This is a great way to boost album sales, as I doubt they're adjusting sales numbers down to reflect the refunds.

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Permalink Reply by UnknownBoyPT on March 18, 2022 at 6:18am

Just like what I received

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Permalink Reply by jayceman on March 19, 2022 at 8:06pm

>sigh<, more of the same that's been reported here,

Received my shipment in the US today and no signed booklet, insert, art card, etc was included.

So, will have to chase this one and follow up

(seriously, they had ONE job to do, as far as fulfillment!)

disappointing, and will ask for a refund

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Permalink Reply by UnknownBoyPT on March 20, 2022 at 4:38am

Welcome to the (sad) club…

I don’t understand how they can do this to so many people… what happened to all this “lost” artcards?!

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