Was that from Amazon or direct? You definitely should push back on this. My artist-direct copy came in a regular mailer and was just fine.
From the website. I just reached out to them.
mine arrived in a crappy bubble wrap package with no cardboard to protect it. It's ruined. I just emailed a complaint and request for resolution.
Has anybody heard back from Customer Service yet
Not me. Auto reply said 24 hours. Must have had a lot of complaints.
Just the auto reply. To be fair, I emailed them out a Friday and they were probably closed so I’m going to wait to see what happens this week.
Anybody heard back yet its 5 days now for me since I e-mailed them
They have shipped a replacement. Just got notified. I hope they protect it this time! lol
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