Replies to This Discussion

Permalink Reply by Allginger on August 30, 2023 at 12:12am

Mine has just landed back at Banquet, so you shouldn’t have long to wait :(

Now it will take them 14 DAYS to send my refund, absolute joke…..

• ▶ Reply

Permalink Reply by 5816nick on August 30, 2023 at 12:13pm

Allginger, did you need to get a reference number before you sent them back? 

I e maied Ben 3 Days ago saying I didn't receive the signed print with my CD order  ..... which he replied to..... then I realised the LP Prints were  Fake a couple of hours later so e mailed him for a second time 3 days ago  saying I wanted to return the whole orders with fake prints  and not had a reply ....

• ▶ Reply

Permalink Reply by Allginger on August 30, 2023 at 12:18pm

No didn’t get a ref, just a list of “rules”!

• ▶ Reply

Permalink Reply by Maiden Scotland on August 30, 2023 at 12:54pm

5816nick,if they're ignoring you I'd start a chargeback process through your bank.

The way they're treating customers is absolutely disgusting. I get that they've been had by Warner/LG too but it's up to them to send everything back and get their cash back rather than take their grievances out on their customers.

• ▶ Reply

Permalink Reply by 5816nick on August 30, 2023 at 1:10pm

Thanks for the replies Allginger and Maiden.... I checked with my bank apparently  I have to wait 14 days giving Banquet the chance to put it right until Lloyds will do anything ... I'll send them back tomorrow and hope they sort it out quickly...

I used to swear by Banquet - now I just swear at the mention of them, and really  have placed hundreds of orders with them and this is my first return and last order....

• ▶ Reply

Permalink Reply by Allginger on August 30, 2023 at 11:24am

I bet we don’t get original postage back, so that’ll be £10 for the privilege!!!

• ▶ Reply

Permalink Reply by itf on August 31, 2023 at 3:05am

Have any of the "returned by royal mail" reships arrived yet? Crazy to still be waiting for this - will be timed out for sending it back at this rate.

• ▶ Reply

Permalink Reply by Lisbon on August 31, 2023 at 3:45am

Nope I am still waiting and contemplating opening a PayPal case.  

• ▶ Reply

Permalink Reply by Matthew Foster on August 31, 2023 at 3:16am

Mine arrived today after a moaning email I sent to Banquet....its the CD version and to be honest I have no idea if it's genuine sig or not....

• ▶ Reply

Permalink Reply by Steve on August 31, 2023 at 4:59am

Mine just arrived to FowardVia. I ordered the CD. I do not know if I should have it sent back to Banquet or keep it and have it to me in the States. Was the bad batch of signatures both the CD and vinyl? 

What's a bugger to do?

• ▶ Reply

Permalink Reply by Lisbon on August 31, 2023 at 5:01am

Both have had dodgy autographs but more prevalent in the Vinyls it seems.

• ▶ Reply

Permalink Reply by Steve on August 31, 2023 at 5:05am

That is what I thought. Thanks. I think I just may roll the dice and keep it. Hate to monkey around with returns from Banquet. I have purchased a lot of stuff from these guys, I may be very skittish going forward now. 

• ▶ Reply

• ‹ Previous
• 1
• …
• 20
• 21
• 22
• 23
• 24
• …
• 31
• Next ›
• Page