Hello there! I'm hoping for some advice on an item I bought.

A few weeks ago, I won an auction for a Bob Dylan Art Print. This was the photo the auction house provided in the listing:

I'm a huge fan of Dylan, but not an expert in his signature. But this looked good to me. Very consistent with the style he uses on the Drawn Blank series.

However, when it arrived, it was a completely different item, with this signature:

This looks absolutely nothing like any Dylan signature I've ever seen. I think I got ripped off. But before taking action, I wanted to ask the experts here about it. Is there any possible way this is legitimate?

Thanks so much for your time!

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I see an address and phone number on their "Contact" page.

Based on their poorly written "All About Us" page, English is not their first language.  They have an option for a Spanish translation, but I'd love for a fluent Spanish speaker to take a look and see if that text looks right.

The English text includes this passage:

"All Pieces that we offer for auction are exterminated and evaluated by our  team of experts these experts have more than thirty years of experience in art."

Based on the poor sentence structures and  syntax errors I have some suspicions about where they're from, but English and I'll bet Spanish is not their first language.

This caught my eye "...All Pieces that we offer for auction are exterminated..."

I would agree with your assesment 

"My hope is that because I did not receive the item in the photo, that I have a good argument."

That combined with Stepeanuts 295/250 information may be your strongest hand.

The problem is, the seller never claimed it was an original Bob Dylan.  The edition size of the real print is probably not a factor here since it was sold as being "in the style of".  If 200 of the "in the style of" prints were made then that's what the number reflects.  

I have not re-read the listing or terms but it probably says that bidders should inspect the photos carefully, etc., and in that case they did not deliver what was being bid on.  

If the seller of the print produced the print then they might prefer to stay off the radar so as to avoid potential action by Dylan or his publisher.  If they are simply re-selling a print that came to them then they probably don't care about that aspect of the transaction.

Right, I forgot that JK. So it may reduce to simply not being shipped the item shown, unless they have something about stock images.

Or another explanation for not getting the item shown is that they have a stack of these that they auction one after the other, and don't bother to change the photo.  If this is not outright fraud, then it is certainly under the deceptive and unfair trade practices act.  How did you pay for this?  You should be able to charge back via either paypal or your credit card.

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