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Hi All,
Just tipping off for any interested we secured a very small amount of additional 2LP Purple vinyl sets from Judas Priest with their signed insert if interested.
TalkShopLive on the Rock N Roll Channel.
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How much is the partial refund??
Jacob, should you feel the options are not reasonable, please reach out to me here.
Seems like a very fair and reasonable resolution. Thank you for making this right :)
Thanks you Addison. We're sorry there is a missing autograph.
I think you guys need to get on the ball and know exactly what you are offering to your customers.. otherwise face continuous issues like this. Especially since we have to pay inflated shipping prices AND an extra processing fees
I get to go home and open a vinyl missing a main part of the band. Stay tuned
Its messed up how their marketing a connection with the artist.. they film videos interviewing these people. It would take an extra minute to ask them to hold up an example of the autographed item they are offering.. as a company selling these products, you would think it would be the 1st thing they would think to do.. Advertise your darn product that you are selling...
Now I'm sure they're going to offer like $5 back and it'll take a month of dealing with their awful customer support. This might be it for me buying from them
Agreed. If it's $5 partial refund then I will never be buying from them again. Ridiculous..
Ridiculous. If we are buying the cd or vinyl alone, I'd rather buy on Amazon with an actual return policy.. Rock and roll channel believes these items are free add ons, but we are ONLY buying from them specifically for the autograph.. its all we care about. Its why we put up with their inflated costs. Most people would be happy to pay their fees if we could see the actual product we are buying
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