"We hope to get a few select copies for issues such as yours. Estimated delivery to us is mid-November...please send a photo to me at steve.harkins@ingramentertainment.com
I will reinforce it for you..."
"Much appreciated, Kenny D. Good idea. While I don't control operations and their processes, I will forward the suggestion and the recent issues with shipments.
Steve"
"Hey EJ-
Thanks for the great tips on Dave Mason and Peter Gabriel. We would love to have both on and will explore the possibilities. We'll have to do some research on which label is releasing Peter's album. Neil will be tough but it's…"
"Hey Kenny D,
Thanks so much for the feedback. I will convey the concerns to operations regarding the experience you've been having. We will issue blank CD cases if you make the request.
Agree the items should without cracked cases. Sorry…"
"Hi Erich,
Sorry about the Edgar issue. There initially was a delay receiving the signed Edgar vinyl and inadvertently unsigned vinyl was shipped to select customers. We have been issuing call tags to return the item at our expense and replacing with…"
"Hello,
Artist management and the label informed us there was a change after solicitation and CDs would accompany 5x 5 card. We could either accept them or reject them but would not receive 11x11 in place for CDs. We greatly appreciate Chicago…"
"To all- will only address this once and will let everyone come to their own conclusions- Def Leppard and Journey were sold with limits of 2 per offer. From the beginning. We found some attempting to order quantities working around the system. Large…"