Replies to This Discussion

Permalink Reply by Mikhell on Friday

As one is unable to report orders earlier than 30 days after the transaction, I've reported this order to shopify via email: phishing@shopify.com   Apparently they review all emails sent to this account.

I suggest you do the same asking them to take down the scammers.

• ▶ Reply

Permalink Reply by John on Friday

Great idea,what did you put in your email! Or maybe you could copy and paste what you put(leaving out private details)??

• ▶ Reply

Permalink Reply by Mikhell on Friday

Here's the suggested wording to be sent by all victims of this fraud to email: phishing@shopify.com :

Hello Team,

I would like to report a fraudulent store operating through your platform and checkout system.

An order ........ was placed through ................... what appeared to be a legitimate online store using Shop/Shopify checkout. Shortly afterwards, tracking information was provided claiming the item had been shipped and delivered via FedEx. However, the delivery confirmation appears to be fraudulent, and no item has been received.

The concern is that false delivery confirmations may be used to accelerate payouts to fraudulent sellers while making it more difficult for buyers to dispute transactions through their bank or payment provider.

There are also multiple public reports online from other customers describing similar experiences involving the same store. https://live.autographmagazine.com/forum/topics/billie-eilish-signe...

Here's the

• Order details:
• Tracking information:
• Copies of the delivery confirmation:
• Supporting evidence relating to the suspected fraud:

I would also like to highlight that the current reporting restriction on recent orders up to 30 days appears vulnerable to abuse and may prevent timely reporting of fraudulent activity and allows the scammer to cash out.

Please investigate this matter urgently and advise on the next steps.

Kind regards

• ▶ Reply

Permalink Reply by John on Friday

Perfectly worded! I will use this too myself,thank you very much 

• ▶ Reply

Permalink Reply by John yesterday

Was due to have fedex deliver this to me this morning. Just got an email saying it’s been delivered. Checked the tracking number in fedex’s website to look at the proof of delivery photo. It’s not  even me or my house on the photo!!

• ▶ Reply

Permalink Reply by itf yesterday

As I’ve said before in this thread these are just random parcels that happen to be going in somewhat the right direction. They scrape them from dodgy parcel tracking sites. 

• ▶ Reply

• ‹ Previous
• 1
• …
• 15
• 16
• 17
• Next ›
• Page