Unfortunately, we need to cancel your order of the signed art card as the product was only meant to be made available to customers to purchase within our bundles and should not have been visible on its own.

Please do accept our apologies for any inconvenience and please see paragraph 3 of our Transaction Terms for further information regarding our right to cancel orders. You will shortly receive a cancellation email which will include your original order number.

If there’s anything else we can assist you with, feel free to get in touch by replying to this email and someone from our friendly team will assist you further.

Warm wishes,
Warner Music Customer Services UK & Europe

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Permalink Reply by 0800Autocollect on May 25, 2023 at 4:27am

yeah no surpises there.

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Permalink Reply by Charlie Thomson on May 25, 2023 at 4:33am

Had the same email. Would have been a real steal if they had honoured it but it is what it is. At least they have realised this while other signed options are still available albeit bundles.

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Permalink Reply by David Blaydes on May 25, 2023 at 9:18am

bet they tried to get band to honour there mistake and obviously said NO . bundle still available

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Permalink Reply by Lester Freeman on May 25, 2023 at 10:57am

They have just emailed to say “final signed bundles now available”… presumably after all the art card only orders were cancelled .. However.. they have changed the wording on these art cards ..

I just contacted them to cancel my order.. that’s very misleading

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