EBay and PayPal rejected claim for shipping fraud.

I have run into a new kind of fraud on eBay where these seller or vendor instead of Using the shipping label, eBay provides purchases a shipping label online and attaches it to an envelope and addresses it to an address somewhere in my city and when I Start a claim of item not received the Representative after filing, my claim suggested that I contact PayPal as well, after contacting PayPal after following the claim on eBay PayPal filed a claim and eBay automatically closed my claim and made it in eligible for me to get my money back and unfortunately PayPal system only goes by the tracking information so since it states that the item was delivered, I can’t get my money back even though eBay has removed that vendor from the platform for fraud because I was not the only one they did this to. 

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I apologize for the unfounded punctuation and wrong words used throughout this statement, I was using talk to text and unfortunately the platform here is not always compatible, the field I was attempting to provide the information in was off screen, and I couldn’t see what was actually being typed. 

Joe, please correct and edit the OP to make it easy to understand. Thanks.

I made your title more specific.

Call both Paypal and Ebay rather than going through the online claims process. I find they usually side with the buyer if you explain what happened. 

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