Authenticity is Everything
Snoop Dogg Signed CDs USA ONLY.....
Replies to This Discussion
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Permalink Reply by Prince Shawn on
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It's pretty clear these are not signed by Snoop. Hope it's an easy return.
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Permalink Reply by Mathew w on
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I opened mine a few days back when people just got them in. Having a very hard and impossible time trying to ship it back or get a refund. They keep saying they will get back to me which they used the same reply twice.
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Here is the link to file a Consumer Complaint with the California Attorney General, as a few of us have done already. Hit them with the law!!!!
https://oag.ca.gov/contact/consumer-complaint-against-business-or-c...
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Permalink Reply by Womble on
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I’ll say one thing. This guys have some nerve:-
Thanks for your patience as we looked into this for you and I apologize for the delayed response!
I understand you are dissatisfied with the item. Regrettably, we're only able to accept returns if the item is unopened and we're not able to provide any additional compensation aside from a return for a refund. I understand this is not your desired resolution, I apologize once again.
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This is odd, the response I got on Monday was very positive and they sent the shipping label
Thanks for checking in with us! Please find a return shipping label attached to this email, and follow the steps listed below to ensure your return is processed efficiently. Please note that returns and exchanges are free for U.S. customers, so you should not incur any cost to send your item back to us.
You may return your item to us as long as your product has not been washed, worn, or damaged. Please make sure to include RMA on your package, take it to a UPS office location at your earliest convenience, and make sure UPS provides you with a receipt. Once we receive it, we will have your request accommodated ASAP. If you choose not to return your item, please let us know.
Feel free to contact us with any further questions or concerns!
Thanks for your patience and support,
Bhavishya + uMusic Customer Care
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My vinyl were fine. Cds the rep was like have they been opened? I was like no and that shouldn't even matter the s*** inside is fake.
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Interscope are closed until week into the new year. Based on name of customer service rep Plenex posted above might be dealing with offshore customer service. I’m just going to dispute with credit card company and make it their problem.
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In case useful, email address I used is
interscoperecords@umgstores.com
(Nicely provided by two people in the forum, many thanks!)
My email was generic, and there was no questions asked, they just replied with the PDF-ed shipping label
Hello, I received the record but as it is ghost signed, I would like to return it with a shipping label and get a reimbursementThe order number is xxxxx (details below)
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Basically the same as me. I was cordial, stating I've been seeing these are not signed by Snoop and would like to start the return/refund process. I got a label maybe 2 minutes later and that was on Christmas Eve.
wondering if people are wording emails which are coming off as mean and angry and those are not being taken care of quickly.
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I was cordial. Doesn’t matter now. I have all my money back from my credit card company and they won’t be paid by them. If they want their record back they can be cordial to me and explain to me and the credit card company why they tried to commit fraud on the credit card company customers and why I should waste time and gas returning it because they broke the law.
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if anyone wants a laugh this Christmas-time, it appears that ‘Snoop’ was so high signing one of mine that ‘he’ forgot how to spell his own name…
I think it goes without saying my complaint email to Interscope is already on its way too - glad they seem to be making this easy!
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