Authenticity is Everything
Hillary Duff signed cds
it looks like the Hillary Duff signed Cds in the UK are Autopen if mine from talk shop are also I;m sending them right back
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Replies to This Discussion
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Permalink Reply by Eric Keith Longo
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+1
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Permalink Reply by Jason H
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Have you been in contact with TSL yet? I was going to refuse mine but it would probably complicate things unnecessarily. Theres too much backlash out there for them not to respond eventually. Chargeback should be easy if it comes to it. This really bites. They still haven't responded to my previous emails but ill stay patient at least for a little while longer
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We are in this together. Ill give them time before taking more action. You did what you had to and your request is in within their time frame. They may be waiting for a response from Hillarys team before they can make a decision and respond to everyone.
If they are smart, they will provide refunds for whoever asks to keep this from escalating any further
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That would presuppose they care. They have your money (interest free loan); this is obviously not an "accident" - someone deliberately signed those templates.
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True but TSL wouldnt knowing want this hassle unless everyone is in on this as some weird form of a marketing tactic. TSL is just a 3rd party making deals.. regardless, if returns arnt accepted / refunds made, I won't stop but it still requires a combined effort. Im pissed off now that something like this is still happening after all we have been through with other celebrities.
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Permalink Reply by Lumpy
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I bought mine from her website and it came with two different autopens. I contacted them this past Satuarday to complain and got this yesterday.
Hello,
Thank you for reaching out. If you would like to return your item, we are able to offer an in stock, price-equivalent replacement item or issue a refund.
Let us know what you prefer and we’ll help get that started for you.
- Hilary Duff Customer Support
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For talkshoplive orders, don't sit on this.. seems you only have 3 days to complain after delivery. Email now to get the ball rolling
https://support.talkshop.live/hc/en-us/articles/115012386628-Buyer-...
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Pretty easy to do for anyone wondering. Just log in, find your order and click the help button to submit a ticket. Copy your order number first to paste it in the ticket subject line. No excuses not to do this.
Just to add here, I did open both cds i ordered. Both are autopen with different templates..
Extra tip, take a picture of the autopen with light reflecting the ink to show the shakiness. They can't deny that aspect and you can add it to your refund request at the bottom of the ticket as an attachment
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Permalink Reply by damageinc777
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I ordered the CD and LP versions from her website. Just got a prepaid return label emailed to me.
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This is great news. Thanks for sharing (both you and Lumpy above) but nothing yet stating any fault or wrongdoing. TSL will hopefully do the same. If Hillary's website accepts returns while providing a label, this is now fully on TSL to make this right for those of us who ordered thru them.
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