I have not received mine yet but already made a request to return. If signed like this it is useless to me. P****s me off.
I hear you. This is so stupid.
Looks pretty good considering it's on the cd.
Arrived today,
Not shrink-wrapped, signed on the CD itself like everyone else.
Not an autopen is about the best thing I can say.
I’d be ok with it as long as the autograph is real.
I wanted to cancel my outstanding vinyl order but they wont even agree to there own terms and conditions.
Any estimated arrival or delivery date provided by TITOL™ is not a guarantee. Although TITOL™ will make reasonable effort to meet estimated dates, delivery of the Product may take more or less time than estimated and TITOL™ disclaims any loss, damage, or injury resulting from a delay in arrival or delivery. If TITOL™ is unable to deliver the Products within thirty (30) days after it confirms acceptance of the order, it will notify you accordingly. In such event, you have the right to either agree to a new delivery date or to cancel your purchase without incurring any costs, and you will receive a refund for any Products paid for but not received.
all the release says is 2025 now which is isn't a date anymore.
I got a response which told me theres a delay in production in my initiial request. No one has said anything about a delay until I made the request so they are not keeping to the terms outlined.
Well I questioned them on the terms and they ignore the terms that protect buyers from delays and keep refering to all sales are final. This is the same response, going to share any copy and paste responses I get. I don't understand how they are not even going to respond to me questioning the terms that outline refunds for delays. Well it's an ongoing wait good luck for anyone changing addresses or wants a refund becuase of no known release schedule now.
Thank you for reaching out to us. We sincerely apologize for any inconvenience as unfortunately there has been a delay in production and we are currently waiting for the shipments to arrive to fulfill all pending orders. You will receive an email confirmation when the items have been shipped out. Thank you for your patience and understanding.
We are not issuing any refunds or cancellations at this time. Per our website terms, All sales are final. No returns, exchanges, or modification to your order after placing.
Well when I questioned about the conflicting terms and conditions I got side lined with this resposne
"Due to the LA wildfires, production of this item has been impacted by a short delay. We now expect this item to ship within 2-3 weeks. Thank you for your patience and understanding. "
at least we know when its shipping now ;-)
I was told 2-3 weeks however the website shows March 2025 now. This is clearly in breach of the terms and conditions but they are just trying to keep hold of the money regardless of those that are designed to protect the consumer.
They refused to let me return mine claiming all sales final even after going back and forth several emails. So what you are saying totally aligns.
They are now allowing my order to be cancelled, it is poor they are not telling anyone about the delays.
Posted by CJCollector on February 2, 2025 at 12:57pm 0 Comments 0 Likes
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