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Who is the COA from? Most COAs are complete garbage.
Anyone can type and print out a COA. Just because a piece of paper says an autograph is legitimate doesn't mean it actually is. It's all about who's certifying it and the piece itself.
See if you can get your money back. Hopefully they'll honor their guarantee.
sorry Daniel but this is not genuine
I agree with the other members unfortunately.
That is a little strange - "...acquired through the mail allowing us to guarantee its authenticity..."