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Kiss Destroyer Anniversary- Signed by Gene and Paul

https://talkshop.live/product/Kpr_tQFDega3/destroyer-45th-anniversa...

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Permalink Reply by The Rock and Roll Channel on December 6, 2021 at 3:12pm

Jason,

While we don't formally offer returns, we address claims from damages to missing elements or general dissatisfaction. We address each one on a case by case basis and make our determination on what we feel is fair and reasonable. I believe we do this strongly considering the fan/collector's point of view. We would like to continue this for the foreseeable future and credibility and a great experience from enjoying the programming to receiving signed, authentic items is top priority.

Our costs like all businesses are skyrocketing from warehouse labor to packing materials and customer service staffing. This is our responsibility to contend with and overall the complaints and claims are significantly low relative to the overall amount of shipments we make. We will strive to be best is class with integrity always keeping the bar as high as possible while continually listening and learning from our clients. that includes the fans, collectors and artists.

Thanks,

Steve

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Permalink Reply by Matt M. on December 7, 2021 at 11:26am

Hey Steve, I ordered an autographed copy of the John Densmore book on your Cyber Monday special and received an unsigned copy today.

I’ve sent a message to your customer service but this is very frustrating. I understand mistakes are made but I’m now 0 for 2 on getting what was advertised by your company!

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Permalink Reply by The Rock and Roll Channel on December 7, 2021 at 1:32pm

Matt,

Did you order the book and poster set or just the book?

The Book/Poster set comes with the poster signed and book unsigned. If you just ordered the book, we'll take care of it.

If you reach out to me here with your ordering information, I'll also follow up with customer service.

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Permalink Reply by Matt M. on December 7, 2021 at 1:41pm

Hey Steve, appreciate your response and willingness to correct the issue.

I just ordered the signed book, not the poster set. My order # was R201030215. If possible, I still want the signed book and willing to send unsigned one back if you provide label.

Thanks

Permalink Reply by The Rock and Roll Channel on December 7, 2021 at 1:52pm

Thanks. Forwarded to our customer service and they will address asap for you.

Permalink Reply by Collectorautos on January 22, 2022 at 8:29pm

I have a couple KISS destroyer signed art cards with the cd for trade. I’m looking for a Lana Del Rey signed art card

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Permalink Reply by Jorge Marin on March 14, 2022 at 10:14am

A follow up, since these cards were too small, I got creative and had it framed.

Attachments: No photo uploads here

80341851-8E6F-4756-A948-BBF3B8FD2310.jpeg, 2.7 MB

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Permalink Reply by Rodrigo lopez on March 14, 2022 at 10:15am

Just Beautiful! Great idea! I dont know what i will do with mine but i was sure to frame them.

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Permalink Reply by Cesar Ponce on March 14, 2022 at 10:26am

Cool!

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Permalink Reply by The Rock and Roll Channel on March 14, 2022 at 10:34am

Thanks so much for sharing! Awesome display piece.

We have a some great artist shows/signings coming up. Just completed the Scorpions. Soon- Darryl Hall, Jewel, George Thorogood and not yet announced- Ted Nugent and Def Leppard.

Best,

Steve Harkins

The Rock N Roll Channel//TalkShopLive