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That would not be unusual, Julio.
Same happened to me
This is the response I got when I emailed in early February...
Here’s what I just got back today after reaching out yesterday:
My colleague Molly has left Best Beginnings.
Therefore, I’m forwarding your email to William.
He will be able to give you more updates on this.
With warm regards
Office, Administration and HR Lead
What was the address that was sent from?
Thanks for posting this. I’ve been trying to follow up with this Molly but she hadn’t been responding at all after the initial contact.
I actually got mine in the mail today. Personalized with copper sharpie, signed in gold. He definitely didn't personalize these. Kinda b******* wait 3 months for that.
I never got mine either got the same email about Molly leaving and no further response.
Wrote to them again today to see if there is any update. Can’t believe it’s been almost 5 months since purchase and the customer service is atrocious….
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