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VAN MORRISON Latest Record Project Volume I (Amazon Signed Exclusive)

Replies to This Discussion

Permalink Reply by Joe Botts on May 18, 2021 at 6:01pm

I reached out to Musictoday with my concerns about the signature, and initially received the “management confirmation that all signatures are real” email. After pointing out the deception in greater detail, referencing this discussion group, appealing to their sense of what is right/true & wrong, they provided me with a free return postage tag. I returned my disc on Saturday, and received notification of a full refund back to my credit card today.

Definitely reach out to the seller, detail your concerns politely, but firmly. Remember, they are dealing with deception from a client (the artist) on one end, and the prospect of losing the current sale, as well as future sales from each of us. Tell them what they must do to correct the situation and retain you as a customer. While there is strength in numbers, calmer heads will prevail. I hope this is helpful.

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Permalink Reply by Steve on May 20, 2021 at 5:28pm

Received my Van Morrison order from JPC Germany today. It's crap.....

Can definitely tell it is stamped. Time for a PayPal case.

So far I have wasted my time with Chrissie Hynde (hate for sale) and now this one. Sucks....

Attachments: No photo uploads here

VM_.jpg, 2 MB
VM.jpg, 2 MB

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Permalink Reply by JohnnyMac on May 21, 2021 at 3:34am

You did better than me. My card didn't even have a stamped sig on. I've contacted them twice but they've not been forthcoming. They are taking the line that the management have "confirmed" the sigs are real.

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Permalink Reply by Bjorkwind on May 21, 2021 at 9:57am

Van's album has plummeted from number 5 to number 90 in the UK charts.... maybe partly because of our 'stamp' of disapproval.....

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Permalink Reply by Rich on May 21, 2021 at 9:59am

I'm sure that the album being a notable pile of crap helped matters too.

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Permalink Reply by Morrison123 on June 1, 2021 at 6:30am

what a scam ! I think the signature is printed. What a waste of money

20210601_154215.jpg

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Permalink Reply by Steve on June 3, 2021 at 6:22am

Got this reply from jpc.de...includes a refund of postage costs.

thank you for your mail.

The manufacturer still claims that the signature is the original.

However, together with the department management, we have decided that you may return the goods. We will refund the postage costs.

Please return the item together with a short covering letter, which should include your customer number, the invoice number, and a short description of the error, to the following address:

jpc Schallplatten Versandhandelsgesellschaft mbH
Lübecker Str. 9
49124 Georgsmarienhütte

Sorry again for the inconvenience !

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Permalink Reply by Jor-El on June 3, 2021 at 7:29am

Did you receive a return label? Otherwise it seems they are not offering anything more than is already covered in EU consumer law for returns on customer request (meaning you pay the return costs and they have to refund the initial postage costs).

For a faulty item they should cover the shipping costs both ways.

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Permalink Reply by Mike74 on June 3, 2021 at 8:15am

I am curious about this as well as I received a similarly worded email from them. I would prefer a return label, honestly. Does anyone know what the cost is to send a disc like this from the USA to Germany?

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Permalink Reply by Panda on June 3, 2021 at 9:05am

I am from Germany and I have sent my CD back to "jpc.de". In my customer account I chose "Zurücksenden" and in the following step "Falsche Ware erhalten". I wrote a description and got a return label. But I am not sure if it also works for international customers... .

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Permalink Reply by FRANK GARCIA on June 3, 2021 at 2:50pm

Got this today from JPC. Looks slightly different. Keep or send back

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Permalink Reply by beardog1 on June 3, 2021 at 2:57pm

Hi Frank. I have been collecting and sharing with JPC different examples of stamped signatures from items listed on ebay to prove they are not handwritten signatures. Your item has the telltale dot as shown and many items like those below. I would send it back and make them aware of this fraud.