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WARNING! Elton John's store selling Autopens as real

FB RACC members who bought these sold as signed by Elton John in his store have compared theirs—they're Autopens, essentially identical.

Infuriating!

Tags: autopen, elton john, store

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Permalink Reply by Gray on September 20, 2023 at 7:16am

They clearly haven’t learnt their lesson, I have just received a signed print that was outstanding from an order and clearly it’s the same as all the others. The audacity of it, have they no shame?

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Permalink Reply by Bryan RW on September 20, 2023 at 9:20am

That's REALLY shocking actually. It seems to be like this: if you're savvy enough to suss the issue, you'll get satisfaction from complaining; however, if you don't contact them, they keep quiet... I haven't been contacted by them to OFFER a refund etc, even though they know that there's been a major issue

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Permalink Reply by Paul on September 20, 2023 at 8:22am

Yeah, I'd bought 2 and they refunded both and let me keep everything. Hopefully they'll not be so quick next time to defraud the customer...

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Permalink Reply by Allginger on September 20, 2023 at 8:23am

Damn, I returned both, anyone got a spare picture disc they don’t want :(

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Permalink Reply by Paul on September 20, 2023 at 8:27am

Happily swop it for Taylor Swift Lover heart shaped vinyl....

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Permalink Reply by Steve on September 21, 2023 at 3:22am

I do. I never took it out of the package. It is pristine.

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Permalink Reply by Bryan RW on September 20, 2023 at 10:00am

A kind person here helped me to find the order number on PayPal, and I've forwarded that to Digital Stores. I've also mounted a PayPal claim and included the link to this page so they can check out what's been happening - I was at risk of the PayPal 90 day claim limit being up soon. If the store reply and satisfy, I'll drop the PayPal claim. I suggest people consider doing the same, because there IS that 90 day claim limit in place...