Neautograph.com Forgeries!

I purchased 2 items from neautograph.com one being a signed poster of Rebel without a Cause by James Dean claiming to be an original 1950's German poster when it arrived it was nothing like the one depicted, and very much English, the other being a signed photo of Princess Diana. I took both to Paul Fraser of Paul Frasers Collectibles and formerly Frasers Auctions he confirmed that after a thorough inspection they are both forgeries so I contacted neautograph to report my findings and to request a refund as they boast a lifetime money back guarantee. After a few days they replied stating they would issue a full refund but that was 2 months ago and they are now ignoring my emails. I have informed the FBI via their website.

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Replies to This Discussion

Permalink Reply by David Catlin on June 15, 2010 at 10:17am

Sandie....thanks for the info....lots of people selling forgeries. You don't know whow to trust anymore.

Permalink Reply by Steve Cyrkin, Admin on June 16, 2010 at 4:41am

Nothing they sell is genuine. They're autographs only Christopher Morales could love.

Permalink Reply by Sandie Strickland on June 16, 2010 at 10:11am

They promised to issue a full refund 2 months ago and now they ignore all emails Mike!

Permalink Reply by Sandie Strickland on June 16, 2010 at 2:01pm

I fully intend to carry this through Brian, the disadvantage I have is being based in the UK

Permalink Reply by Steve Cyrkin, Admin on March 19, 2011 at 8:58pm

blog here!

Permalink Reply by David Catlin on June 16, 2010 at 1:06pm

Sandie....how did you pay for the item? If you paid by credit card I would contact them and see if they can do a charge back. Also if you used a postal money order you may want to contact the postmaster at your post office. It was many years ago but I made a purchase that was very deceiving. They nailed this guy for mail fraud. Since then I purchase everything with a postal money order if I don't do a credit cards.

Permalink Reply by Sandie Strickland on June 16, 2010 at 1:54pm

It was paid via Paypal David, I contacted them but they are saying it is outside of their timezone for a charge back!!

Permalink Reply by David Catlin on June 16, 2010 at 2:08pm

If the PayPal was connected to your bank or a credit card I would check with them.

Permalink Reply by Bjarne Soderholm on June 16, 2010 at 2:27pm

Hello Sandie.

I had this problem with Paypal and a brittish seller. Paypal didn't want to do anything. They closed my comliance case within 24 hours, but I was able to get my money back since I used my credit cart through Paypal.
So when I contacted my credit card company, they were able to get my money back. But it took 5 months before they got the money back to me. So time is critical.

I wish you the best of luck and let me know if there is anything I can help you with!

Bjarne

Permalink Reply by Sandie Strickland on June 16, 2010 at 3:12pm

Hello Bjarne

I think it was part Paypal balance and the rest from my debit card but I will certainly have a bash in that direction, I will keep you updated.
Thanks
sandie

Permalink Reply by Sandie Strickland on September 14, 2010 at 1:34am

Hi Mike

Did you get any refund from them ? I have reported them to 2 powers that be but thet still havent done anything about it!
Yeah it must have cost them a fortune for that ad, all paid for out of ripping people off!

Thanks for the input Mike

Sandie

Permalink Reply by Sandie Strickland on September 14, 2010 at 2:42pm

Yes their stuff is terrible, but they are getting away with selling all the forgeries because none of the bureaux will do anything!