Replies to This Discussion

Permalink Reply by Brian on March 7, 2022 at 9:30pm

I emailed chronicle books and included two images for proof of autopen. I also described that us collectors are just now discovering this because we now have her new book to compare “signatures” with. I asked for a refund.  I think more of us need to email them … don’t just accept it as a loss so soon 

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Permalink Reply by JC on March 7, 2022 at 9:38pm

Hell, yeah.  I just shot an email to Chronicle Books since I bought from them.  I agree with you.  For the amount of money we laid down, they should not be selling us fakes.  

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Permalink Reply by Jason H on March 7, 2022 at 9:39pm

Great job. Sorry this happened to you as well but emailing doesn't just potentially help you, it helps us all. As soon as i receive my copy, I can't stress enough how hard I will email and post on whatever social media she has as well as Facebook autograph groups. If we slack on one, I feel it will start happening more often with others again. 

Has anyone seen this mentioned yet outside of this forum?

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Permalink Reply by michelle on March 7, 2022 at 10:13pm

Really bad of Dolly tbh.  Waterstones should  provide a prepaid return sticker if you have purchased the book from them and you have from memory a month to return the item. They would never knowingly sell an autopen.  Their customer service department is  extrememly helpful as well. I do hope that the folks that spent all that money on the 'exclusive' get their money back.

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Permalink Reply by Jason H on March 7, 2022 at 10:41pm

Good to know, thanks for the reply. I hate sending negativity to retailers who are just doing their job. But its the only way to voice how this is an unacceptable practice. Also the way most retailers will just outright say these are genuinely hand signed without research, a reply that basically makes people who know better seem inferior.. that really irks me. Its just best to have a fight mentality from the start these days. This has to be posted on social media as well. It has to reach Dolly somehow. Not just her wallet. Shes too loaded for these returns (if they happen) to even make a dent 

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Permalink Reply by michelle on March 7, 2022 at 11:06pm

I wonder who Dolly's PR company is?  Emailing them may be helpful. 

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Permalink Reply by Landon Miller on March 7, 2022 at 11:09pm

According to IMDB, it's True Public Relations.

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Permalink Reply by Ian Varley on March 7, 2022 at 11:16pm

I have the uk details from the press release I received back in the summer. That was from Harwood PR in the UK which also linked in penguin random house

Permalink Reply by michelle on March 7, 2022 at 11:19pm

well even if they trot out the line that' we have been assured that.....' they certainly wont want  to be associated with all the negative publicity  concerning this and may help behind the scenes to get you a refund. 

Permalink Reply by Eric Keith Longo on March 7, 2022 at 11:35pm

I wonder what the interest they've been collecting will go to.

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Permalink Reply by Jason H on March 8, 2022 at 1:11am

Haha.. better autopens..

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Permalink Reply by terry berry on March 7, 2022 at 11:39pm

Waterstones had an issue with Captain Tom Moore books a year or two ago.It was brought to their attention that the autographs were stamped rather than handsigned.They emailed customers telling them this and offered refunds with free return postage.

I will be keeping my "signed copy" of this book, i'd rather have it with autopen than no autograph although I did return my Tom Moore book

There are odd books eg certain titles by Laini Taylor and Cassandra Clare that collectors will pay a premium for known facsimile autographs.John Grisham also did a limited edition facsimile autograph in at least one of his novels that again attracts a higher price than the not signed version

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