That is so messed up. I will take a video opening the package when mine arrives unless I decide to refuse it.. they have never responded to my email but i will still start hounding them for answers.
That's a great idea, I wish I'd done that. I was so looking forward to this.
Just received this email. Seems like they will fix their error and as stated it will be a signed sleeve not an insert..
Hello there,
We have an important update regarding your store order that included the Extreme ‘SIX’ signed vinyl.
Unfortunately, we have just been informed that we received unsigned stock at the warehouse in error. Consequently, we shipped the incorrect version to you.
Please accept our sincerest apology for the mistake.
The signed sleeve will be sent on to you as soon as these arrive at the warehouse.
We would like to take this opportunity to thank you for your support and patience.
Warmest regards,
The customer service team
Jason H have you received your signed sleeve yet?
REM, had to reply to myself because the reply button is missing from your comment. Nope not yet. I'll send them an email to see if there is tracking.
Awesome. Glad you got it. Im having an awful experience so far. They never replied about a tracking number. One day out of nowhere, I received an empty vinyl mailer from sandbag so I'm pretty sure this was supposed to be the replacement. The mailer was defective with the side completely slit open (the part that holds the vinyl in place inside) and the replacement cover must have slipped out during shipping?.. I reached out to them twice so far with photos and still no response.
Just want to be sure because its hard to tell in the photo since the inserts look similar, you received an actual vinyl cover? Same cover that comes with the regular vinyl?
Sorry to hear about your experience. Received an another vinyl cover with 2 LPs inside.
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