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it looks like the Hillary Duff signed Cds in the UK are Autopen if mine from talk shop are also I;m sending them right back

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True but TSL wouldnt knowing want this hassle unless everyone is in on this as some weird form of a marketing tactic. TSL is just a 3rd party making deals.. regardless, if returns arnt accepted / refunds made, I won't stop but it still requires a combined effort. Im pissed off now that something like this is still happening after all we have been through with other celebrities. 

I bought mine from her website and it came with two different autopens. I contacted them this past Satuarday to complain and got this yesterday.

Hello,

Thank you for reaching out. If you would like to return your item, we are able to offer an in stock, price-equivalent replacement item or issue a refund.

Let us know what you prefer and we’ll help get that started for you.

- Hilary Duff Customer Support

For talkshoplive orders, don't sit on this.. seems you only have 3 days to complain after delivery. Email now to get the ball rolling

https://support.talkshop.live/hc/en-us/articles/115012386628-Buyer-...

Pretty easy to do for anyone wondering. Just log in, find your order and click the help button to submit a ticket. Copy your order number first to paste it in the ticket subject line. No excuses not to do this. 

Just to add here, I did open both cds i ordered. Both are autopen with different templates.. 

Extra tip, take a picture of the autopen with light reflecting the ink to show the shakiness. They can't deny that aspect and you can add it to your refund request at the bottom of the ticket as an attachment 

I ordered the CD and LP versions from her website. Just got a prepaid return label emailed to me. 

This is great news. Thanks for sharing (both you and Lumpy above) but nothing yet stating any fault or wrongdoing. TSL will hopefully do the same. If Hillary's website accepts returns while providing a label, this is now fully on TSL to make this right for those of us who ordered thru them.

I looked at it as if they were admitting to them being fakes. I wasn't rude in emailing them which I have been in the past. But at this point I hate to say it but it is expected to happen with the big labels trying to get every single sale possible at any cost. So it wasn't shocking and I was holding the fury back until it was necessary. But they just emailed a prepaid without denying or arguing they were fugazi's.

That says a lot. Reminded of Andy Peters/Ford refunding "Bowie" items - without wanting them back. That spoke volumes. 

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