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Eric, thank you for sharing this experience. I'm not familiar with Jackie Gleason (probably since I'm a millennial hehe) but I am familiar with your frustration, as I've seen some questionable stuff authenticated by the big three TPAs.
I'm thinking of sending some of my items to be encapsulated by PSA or Beckett, but at this point, after what I've read here about them, is it worth it? Both of them have their fair share of authentication mistakes. The majority of mistakes I've seen were from Beckett, but I know that Beckett is regarded as a better company in terms of their encapsulation services.