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Two online authentications disagreeing

I recently obtained an amazing autograph on hibid dot com from an estate sale auction. I didn't end up paying very much money at all but before I put in what turned out to be my final bid a week ago, I submitted it to SWAU for a quick $10 opinion. SWAU came back with Likely Genuine.

Post-auction, I submitted it to Beckett for an additional opinion. It came back with the dreaded Unlikely to Pass Full Authentication.

SWAU has steered me right numerous times before and Beckett has been nothing but a source of much frustration.

In the opinions of those reading this, do I look for a third opinion or do I trust SWA's word?

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Permalink Reply by Eric Keith Longo on January 2, 2024 at 4:25pm

"Quick Opinion"?

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Permalink Reply by BallroomDays67 on January 2, 2024 at 4:30pm

It took about 10 seconds to find it.

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Permalink Reply by Eric Keith Longo on January 2, 2024 at 4:51pm

Oh I am not arguing for it, I am just saying that 10 seconds might be more than $10.

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Permalink Reply by BallroomDays67 on January 2, 2024 at 5:13pm

Well, then at least include a note with the result stating that it’s suspected to be a printed signature. Then at least the submitter will have an idea about how they reached their conclusion.

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Permalink Reply by Eric Keith Longo on January 2, 2024 at 10:34pm

I don't see how sharing that information will make them money.

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Permalink Reply by Steve Cyrkin, Admin on January 2, 2024 at 7:41pm

Typically the price is the same—whether it takes 3 seconds or an hour to give the customer what they paid for.

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Permalink Reply by Eric Keith Longo on January 3, 2024 at 3:29pm

I meant that telling customers why an item failed won't increase submissions and ideally would reduce them, apart from those customers that need the sticker.

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Permalink Reply by Steve Cyrkin, Admin on January 3, 2024 at 4:08pm

They don't tell submitters for authentication why a submission failed.

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Permalink Reply by Eric Keith Longo on January 3, 2024 at 4:15pm

I know. I'm saying that if they did so, it would not help revenue. Customers might actually learn something...

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Permalink Reply by BallroomDays67 on January 3, 2024 at 4:25pm

In a case like this, it might actually help BAS. That’s assuming they believe that it might be a printed signature. It would give the submitter an opportunity to confirm live ink and possibly submit it for full authentication. If they’re simply told “Unlikely to pass…”, they’ll probably assume that it’s a forgery.