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TPA Passed an Autograph but Another TPA Failed It

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Permalink Reply by Eric Keith Longo on May 22, 2021 at 3:07pm

People might learn and then submissions would go down...

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Permalink Reply by bernard howard on May 24, 2021 at 4:16am

EXACTLY!!!!!!!!!!!!!

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Permalink Reply by Dennis on May 22, 2021 at 8:30pm

Very much so. Right when I got the notice from Beckett, I wanted to contact the authenticators directly. But it doesn't seem like I can get in touch with their offices in Dallas.

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Permalink Reply by BallroomDays67 on May 22, 2021 at 9:10pm

I contacted PSA/DNA and was told that I could always resubmit it, as it could possibly pass authentication the second time around.

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Permalink Reply by Dennis on May 22, 2021 at 9:14pm

Same response from Beckett. But I wish that was free of charge... And the idea of having to face their turnaround times is not something I look forward to.

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Permalink Reply by Eric Keith Longo on May 22, 2021 at 9:24pm

+- A problem. Revenue indeed.

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Permalink Reply by bernard howard on May 24, 2021 at 4:15am

eric----you are on target !!!!!!!!!!

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Permalink Reply by Rich on May 22, 2021 at 4:36pm

This is where the lack of transparency in their operation results in a shrug. Someone from one of those businesses made a bad call, and now you need a third party authenticator for your third party authenticators.

Curious if there are any Schultz fans/collectors out there who know the correct answer on this.

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Permalink Reply by Dennis on May 22, 2021 at 8:33pm

It was already a pain trying to expedite the process. I wasn't going to let them hold on to it for more than two months. Suffice to say, I wasn't impressed with their customer service.