Replies to This Discussion

Permalink Reply by M. on June 22, 2021 at 12:24pm

Update, sort of, Warner replied to my inquiry said it's been "escalated to the management team" and they'll get back to me with an update.

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Permalink Reply by Chris Furness on June 22, 2021 at 1:59pm

I received the same ‘escalation’ message today.

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Permalink Reply by Bjorkwind on June 22, 2021 at 2:04pm

me too....

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Permalink Reply by M. on June 25, 2021 at 9:19am

I'm sure everyone just got the same email, but just in case anyone missed it:

"...We do apologise for any disappointment or inconvenience this may have caused you.

Thank you for letting us know we’ve been working hard with Griff to get more signed Art Cards to you.

Good news, your replacement signed art card will be leaving our warehouse next week and should be with you shortly after.

Thanks for your continued support and understanding!..."

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Permalink Reply by Rich on June 25, 2021 at 9:42am

Got the video message today.

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Permalink Reply by ShadyBootlegger on June 25, 2021 at 9:45am

I’m still waiting on mine was it good ? 

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Permalink Reply by Rich on June 25, 2021 at 9:48am

Yes, it was very nice - about 20 seconds long.

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Permalink Reply by ShadyBootlegger on June 25, 2021 at 10:35am

Lol I suppose it was free what should

we expect to be honest lol 

not been the best experience I have had and will only use them when I have no other choice from now on 

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Permalink Reply by Tobysautographs on June 28, 2021 at 6:41am

Was your ‘personal video message’ at all personal?

Received an email this morning with the mp4 attached but seemed to be a generic message, no mention of my name/anything personal sadly.

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Permalink Reply by Rich on June 28, 2021 at 6:43am

Yeah, she said my name at the beginning and end and mentioned she hopes to come to the US for a tour soon.

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Permalink Reply by Tobysautographs on June 28, 2021 at 6:53am

Ah that sounds more personal - mine didn't mention anything at all! 

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Permalink Reply by ShadyBootlegger on June 28, 2021 at 6:58am

She said my name at the beginning of mine I just received too

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