Replies to This Discussion

Permalink Reply by Collectorautos on April 19, 2022 at 1:21pm

Looks like his unsigned CDs are limit of 4 per order.

he had a 10 limit on shivers signed I Remmeber 

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Permalink Reply by Christina Marie on April 19, 2022 at 2:27pm

I want to have a signed "complete collection" from this era and I missed out on this unfortunately! :-( Please let me know if you are willing to let one go! Thanks for considering. Have a great day! :-) 

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Permalink Reply by Sam on April 20, 2022 at 3:35am

Back in stock

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Permalink Reply by Christina Marie on April 20, 2022 at 2:10pm

Belated thanks for letting us know. I missed the re-stock so I might have eBay help me out with buying this! I got every signed item from this era at retail price so it's not a problem. 

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Permalink Reply by Christina Marie on April 22, 2022 at 1:05am

Restocked right now and I was able to buy some signed singles :-D

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Permalink Reply by Tobysautographs on April 24, 2022 at 1:13am

Back in Stock now, after ‘selling out’ again

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Permalink Reply by Julio Jovi on April 25, 2022 at 5:41am

They just refund me without any explanation 

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Permalink Reply by Jor-El on April 25, 2022 at 5:48am

Me too!

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Permalink Reply by Frankie on April 25, 2022 at 6:05pm

The same happened to me too! :(

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Permalink Reply by Frankie on May 7, 2022 at 4:23am

Well, I received this email from them many days after the refund. I only ordered two copies so I am not sure why that is considered a considerable volume? It is very strange

Dear Customer, We would like to update you about your order of the, 2step CD (Signed) from Ed Sheeran. It has come to our attention that you may have purchased a considerable volume of the 2step (Signed) CD, from the official Ed Sheeran online store, and for this reason we have therefore cancelled some or all of your order(s).  We reserve the right to cancel any orders that we consider have breached our transactional Terms & Conditions.  If for any reason you have not received your refund within 28 business days, please don’t hesitate to contact us and one of our dedicated customer services agents will be on hand to assist you.

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Permalink Reply by Steve on May 8, 2022 at 7:25am

I’m in Minnesota and ordered 2 to have shipped to my mail center in Southampton. 
the other day I received an email from Warner saying

It has come to our attention that you may have purchased a considerable volume of the 2step (Signed) CD, from the official Ed Sheeran online store, and for this reason we have therefore cancelled some or all of your order(s). 

oh well! Now that I see a photo of one, I wouldn’t it anyway now. Also, yeah, I would not think 2 is an excessive amount but I guess it is. 

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Permalink Reply by Jor-El on May 8, 2022 at 7:31am

Maybe it has to do with using a mail center/ forwarding service? If they don't take into account the suite/ PO box/ unit number and consider these as one address, I can understand they believe a considerable amount is going to the same address.

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