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Non-Musician Signed Books and Merch

Let's reserve this thread for any non-musician signed books and other items, at least until a dedicated forum exits for those posts.

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Replies to This Discussion

Permalink Reply by PFCollector on December 14, 2021 at 1:11pm

Looks like they lied to me at least about refunds... today I get an email stating they sent out my non signed MJF books that I cancelled and got confirmation from Ginny at Anderson Books that they cancelled. No refund ever sent.

Permalink Reply by Matt M. on December 14, 2021 at 1:29pm

Wow, ridiculous. I guess it’s time to open a PayPal claim…I’ve been patient but this is not a good sign

Permalink Reply by PFCollector on December 14, 2021 at 2:10pm

I opened a PP claim and emailed them again. It's frustrating they still sent the books after I asked them to cancel, and they got the request to cancel, and acknowledged it. Now I'll have to pay to return the books and go through the hassle of returning them. I have a friend who ordered one and cancelled as well and he said he got a shipping email today too.

I get the feeling she didn't actually cancel them and hoped they could still sell a bunch of books. Or was waiting till people complained again to go through the trouble of canceling them.

Permalink Reply by Jor-El on December 14, 2021 at 1:29pm

I have a feeling that the bookstore/ Ginny is of good intent but the ticket agency makes a mess of it. They've been ignoring my messages and told the bookstore they made the refunds while clearly they did not. I was ready to make a PP claim but tried the bookstore once more by explaining the situation. I finally got a new confirmation that the money has now truly been refunded and it showed up as pending on PP the same day.

Permalink Reply by Matt M. on December 14, 2021 at 1:47pm

Thanks for heads up, I just emailed her one last time before opening the claim

Permalink Reply by Matt M. on December 14, 2021 at 1:53pm

LOL, just sent the email to Ginny and got an email notice of refund from PayPal within 5 minutes. Thanks for suggesting one last attempt!!

Permalink Reply by William on December 6, 2021 at 1:00pm

I contacted them again telling them I never got my refund and by the next day I had it in PayPal then 2 days later was refunded to card.

Permalink Reply by Jor-El on December 9, 2021 at 6:04pm

I keep getting the 30 days response but that's nonsense. I've had a couple of refunds through Paypal, they all showed up in Paypal right away. Not sure if we can blame the bookshop, they are probably fed that nonsense by EventCombo. I'll never deal with them again. They don't look very professional, they can't even check their order confirmation (their contact info is "email @ email . com")

Permalink Reply by Jason H on December 9, 2021 at 6:09pm

My friend put in a claim with PayPal and had her money refunded fairly quickly. Im waiting it out to see if they are being honest. Paypal gives 6 months to submit a claim so im not worried

Permalink Reply by M. on December 7, 2021 at 3:02pm